Policies

1. Health & Safety Policy

Safety is at the forefront of every DD&C project.

We maintain a safe working environment for our team, clients, subcontractors and the community by:

Complying with all WA WHS legislation and industry standards

Using qualified personnel and certified trades on every site

Preparing project-specific SWMS and safety plans

Conducting regular audits, toolbox meetings and safety checks

Reporting and documenting incidents immediately

Maintaining clean, organised and hazard-free sites

Everyone goes home safe. Every day.

2. Environmental Policy

We are committed to responsible construction practices that minimise our environmental impact.

Our approach includes:

Reducing waste and maximising recycling

Selecting sustainable and durable materials where possible

Managing dust, noise and site disturbance responsibly

Supporting energy-efficient design principles

Promoting long-term, sustainable construction methods

We build with respect for the land, the climate and the communities we work in.

3. Quality Assurance Policy

Quality is central to who we are.

We ensure the highest level of workmanship through:

Carpentry-led construction and skilled local trades

Premium materials from trusted Australian suppliers

Quality checks at every key stage

Strict adherence to the NCC, BCA and relevant Australian Standards

Thorough documentation and photographic evidence using project management software

Independent inspections where required

We build things properly, the first time.

4. Communication Policy

Clear communication is what makes a build run smoothly.

We commit to:

Regular project updates

Schedule milestones and progress reports

Photos and documentation in our client portal

Transparent discussions around timelines, variations and decisions

Direct access to your project manager or director

You’ll always know what’s happening with your build.

5. Pricing & Transparency Policy

We prioritise honesty and accuracy in all pricing.

Our process ensures you have complete clarity from the beginning:

Detailed quotations and inclusions

Paid Preliminary Agreement covering design, drafting and accurate costing

Minimal provisional sums

Transparent variation management

Zero hidden fees or guesswork

We price properly so your project stays controlled and predictable.

6. Contracting Policy

Our contracting process is built on fairness, clarity and compliance.

We guarantee:

Contracts issued only after full documentation is complete

Clear explanations of every clause, inclusion and allowance

Transparent payment schedules that follow WA regulations

All changes formally documented and agreed in writing

Ethical and legal compliance in all dealings

We ensure you sign with confidence, not confusion.

7. Subcontractor Policy

We only work with subcontractors who share our commitment to quality and safety.

Every subcontractor must:

Hold required licences, qualifications and insurances

Follow WHS and site protocols

Deliver workmanship that meets DD&C standards

Use approved, compliant materials

Maintain professionalism and respect on site

We build with people we trust, and so can you.

8. Privacy Policy

We protect all personal information and project data with care.

Your details are used only for project delivery, administration and legal requirements.

We never sell or share information outside of essential project operations.

9. Dispute & Resolution Policy

If concerns arise, we act quickly, professionally and transparently:

The issue is documented and acknowledged

A staff reviews the matter

We communicate the findings and agree on a solution

Work is remediated promptly as per industry standards

All steps are recorded for transparency

Our focus is on fairness, accountability and constructive resolution.

10. Regional Service Policy

DD&C proudly services Kalgoorlie, Kambalda, Esperance, the Goldfields region and the Pilbara.

Each project is assessed individually to ensure we can deliver safely, efficiently and to our standard of quality.